Legal notice

Legal Notice

Store Information
Trade Name: Aceora
Email: hello@aceora.shop
Physical Address: 401 N Wabash Ave, Chicago IL 60611, US
Last Updated: 2026
This Legal Notice (hereinafter “Notice”) is published by Aceora (hereinafter “we”, “us”, “our”), the operator of the Shopify online retail store (the “Website”). This Notice complies with the Federal Trade Commission (FTC) Act, the Illinois Telecommunications and Video Retailing Act, the INFORM Consumers Act, and other applicable U.S. federal and state laws governing online business disclosures. It outlines essential legal information about our business operations, content liability, intellectual property, and dispute resolution, and is a mandatory disclosure for all users of our Website and services.

1. Operator of the Website

The sole operator and responsible party for the content of the Website is Aceora, a business registered and operating within the State of Illinois, United States. All business activities related to the Website, including order processing, customer service, and product fulfillment, are conducted by Aceora.
For the purposes of U.S. federal and state law, including the FTC’s requirements for online retailers, the individual responsible for the management and oversight of the Website’s content is the authorized representative of Aceora, reachable via the contact information provided in this Notice.

2. Online Dispute Resolution (ODR)

In compliance with FTC guidelines and U.S. consumer protection laws, we provide information about the official online dispute resolution platform established by the European Commission (for cross-border disputes involving EU residents) and U.S. domestic dispute resolution options:
  • European Commission ODR Platform: For customers residing in the European Union, disputes related to the purchase of products or use of our services may be submitted to the European Commission’s ODR Platform, accessible at: https://ec.europa.eu/consumers/odr. This platform facilitates out-of-court resolution of cross-border consumer disputes.
  • U.S. Domestic Dispute Resolution: For U.S. customers, we encourage you to first contact our customer service team at hello@aceora.shop to resolve any disputes amicably. If a resolution cannot be reached, you may file a complaint with the Federal Trade Commission (FTC) at https://www.ftc.gov/consumers, or with the Illinois Attorney General’s Office (Consumer Protection Division) at https://www.illinoisattorneygeneral.gov/consumers.
We are not legally obligated to participate in arbitration proceedings before a consumer dispute mediation board, and we do not voluntarily participate in such proceedings unless required by a court order.

3. Liability for Website Content

We make reasonable efforts to ensure that all content published on the Website, including product descriptions, prices, images, specifications, and promotional materials, is accurate, complete, and up-to-date. However, we do not warrant or guarantee the accuracy, reliability, or timeliness of any content on the Website, and we shall not be held liable for any errors, omissions, or misleading information, except as required by applicable law.
Pursuant to U.S. law, including the FTC Act, we are liable for our own original content on the Website, as well as for any content that we have explicitly approved or published. We are not obligated to continuously monitor third-party content (e.g., customer reviews, user-generated content) but reserve the right to remove any such content that is illegal, offensive, defamatory, or in violation of our Terms of Service.
We shall not be liable for any financial loss, damages, or other harm incurred by you as a result of relying on information contained on the Website, including but not limited to pricing errors, product availability inaccuracies, or technical glitches. This limitation of liability applies to the fullest extent permitted by U.S. federal and state law.

4. Liability for External Links

The Website may contain hyperlinks to third-party websites, products, or services that are not owned, operated, or controlled by Aceora (the “External Sites”). We have no control over the content, privacy practices, or business operations of External Sites, and we do not endorse or assume responsibility for any content, products, or services offered on External Sites.
We explicitly disclaim all liability for any harm, loss, or damages arising from your access to or use of External Sites, including but not limited to fraud, data breaches, or exposure to illegal or offensive content. This disclaimer applies to all external links displayed on the Website, and you access External Sites at your own risk. We encourage you to review the privacy policies and terms of service of any External Sites before providing them with your personal information or engaging in any transactions.

5. Intellectual Property Rights

All content on the Website, including but not limited to text, product descriptions, images, graphics, logos, videos, audio, software, code, and trademarks (collectively, the “Intellectual Property”), is the exclusive property of Aceora or our licensors, and is protected by U.S. copyright, trademark, and other intellectual property laws (including the Lanham Act).
  • Copyright: All original content created by Aceora is protected by U.S. copyright law. You may not copy, reproduce, distribute, modify, display, perform, sell, license, or otherwise use any copyrighted content for commercial purposes without our prior written consent. Non-commercial, personal use of copyrighted content is permitted only if all copyright notices and attributions are retained.
  • Trademarks: The name “Aceora” and any associated logos, slogans, or brand identifiers are registered or common law trademarks of Aceora. You may not use, reproduce, or modify our trademarks in any way without our prior written consent, including but not limited to using them in connection with your own products or services.
  • Third-Party Intellectual Property: Any Intellectual Property owned by third parties and displayed on the Website is used with their permission. Unauthorized use of third-party Intellectual Property is prohibited and may result in legal action.
If you believe that any content on the Website infringes your intellectual property rights, please contact us at hello@aceora.shop with detailed information about the infringement, including proof of ownership and a description of the infringing content. We will review your claim and take appropriate action in accordance with U.S. law.

6. Compliance with U.S. Laws

Aceora operates in full compliance with all applicable U.S. federal and state laws, including but not limited to:
  • FTC Act: Prohibiting unfair or deceptive acts or practices in commerce, including false advertising, misleading product claims, and failure to disclose material information.
  • INFORM Consumers Act: Complying with requirements for online retailers regarding the disclosure of business information, product sourcing, and protection against counterfeit products.
  • Children’s Online Privacy Protection Act (COPPA): Not knowingly collecting personal information from children under the age of 13, and taking prompt action to delete any such information if discovered.
  • Illinois Biometric Information Privacy Act (BIPA): Not collecting or storing biometric information (e.g., fingerprints, facial recognition data) without explicit written consent, and complying with all BIPA requirements for the storage and destruction of such information if collected.
  • Payment Card Industry Data Security Standard (PCI DSS): Ensuring the secure processing of payment card information through our third-party payment service providers.
We reserve the right to modify our business practices to comply with any changes to U.S. federal or state laws, and we will update this Notice and our other policies as necessary to reflect such changes.

7. Applicable Law and Jurisdiction

All legal relations between Aceora and our customers, including disputes arising out of or related to the use of the Website, the purchase of products, or these terms, are governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to its conflict of laws principles.
Any legal disputes, claims, or actions arising out of or related to this Notice, the Website, or our services shall be exclusively resolved in the state or federal courts located in Cook County, Illinois, and you consent to the exclusive jurisdiction and venue of such courts. This provision applies to all disputes, including but not limited to contract disputes, tort claims, and intellectual property disputes.

8. Official Notices and Legal Communications

All formal legal communications, official notices, government requests, or complaints related to Aceora or the Website must be sent to the following contact details:
Email: hello@aceora.shop
Physical Address: 401 N Wabash Ave, Chicago IL 60611, US
We will respond to all formal written communications within 14 calendar days of receipt, in compliance with U.S. consumer protection laws. For urgent legal matters, we recommend including “URGENT: LEGAL NOTICE” in the subject line of your email or on the envelope of your mailed correspondence.

9. References to Other Policies

This Legal Notice is part of a suite of policies governing the use of the Website and our services, including:
  • Terms of Service: Governing the use of the Website and the purchase of products.
  • Privacy Policy: Describing the collection, use, and protection of your personal information.
  • Returns & Refunds Policy: Outlining the terms and conditions for returns, refunds, and exchanges.
All of these policies are published on the Website and are incorporated into this Notice by reference. By using the Website, you acknowledge that you have read, understood, and agree to comply with all of these policies.

10. Changes to This Notice

We reserve the right to modify or update this Legal Notice at any time to comply with changes in U.S. federal or state laws, regulations, or our business practices. Updated versions of the Notice will be published on the Website, and the revised terms will take effect immediately upon publication. We will notify you of any material changes to this Notice by posting a notice on the Website’s homepage or sending you an email (if you have provided your email address and consented to receive communications from us).
We recommend that you review this Notice periodically to stay informed of any updates. Continued use of the Website after the publication of revised terms constitutes your acceptance of the updated Notice.
For any questions or concerns regarding this Legal Notice, please contact us at hello@aceora.shop.